Airline offices Bouraq, Jl Sudirman (tel 0542/31475); DAS, Jl Yani 33 (tel 0542/24286); Garuda, Jl Yani 19 (tel 0542/22300); Merpati, Jl Sudirman 22 (tel 0542/24452); Royal Brunei, at the Hotel Bahtera (tel 0542/26011).

Banks and exchange The BCA, 200m east of Hotel Bahtera on Jl Sudirman, only accepts Visa travellers' cheques; otherwise, use the BNI, also on Jl Sudirman, opposite the Hotel Gadjah Mada. ATMs outside the Balikpapan Plaza take Cirrus/Maestro cards.

Bookshops Gramedia, 2nd floor, Balikpapan Plaza, is Kalimantan's best-stocked bookshop.

Hospital Public Hospital (Rumah Sakit Umum) is halfway up Jl Yani (tel 0542/34181).

Pharmacies Evening consultations at Apotik Vita Farma, at the junction of Jl Yani and Jl Martadinata, and Apotik Dayakindo, further down Jl Yani.

Police Jl Wiluyo (tel 0542/21110).

Post The GPO with poste restante and EMS counters is at Jl Sudirman 31.

Telephone services At the wartel opposite Hotel Altea Benakutai on Jl Yani.